top of page

Shipping & Returns

Shipping Policy

At Layak Official, we offer free shipping for orders over $50 within Jakarta, Indonesia. For orders below $50, a flat rate of $5 will be charged for shipping. We ensure that all orders are packaged securely to prevent any damage during transit. Delivery times may vary depending on the destination and shipping option selected. Please contact our customer service team if you have any further questions.
Our shipping policy aims to provide a hassle-free shopping experience for our customers, which is why we constantly strive to improve our services.

Return & Exchange Policy

We want you to be completely satisfied with your purchase from Layak Official. If you're not happy with your purchase or have changed your mind, you may return it to us within 30 days for a full refund or exchange. Please ensure that the item is in its original condition with all tags attached.
If you receive a damaged or defective item, please contact our customer service team immediately, and we'll provide a replacement or refund as per your preference. We aim to process all returns and exchanges within 5-7 business days of receiving the item.

bottom of page